These Terms of Service govern the use of this website and the supply of products, equipment, documentation and calibration services by HBI BIOCHIP LIMITED.
Service provider: HBI BIOCHIP LIMITED, Rm 2C-P11 2/F HUNG TO CTR, 94-96 HOW MING ST, Kwun Tong, Hong Kong (HK). Contact: press@llitltrade.autos. Telephone: +13619007947.
Contents
By accessing this website, requesting a quotation, placing an order or accepting a supply of products or services from HBI BIOCHIP LIMITED, you agree to be bound by these Terms of Service. If you do not accept these terms, please do not use the website and do not place an order. Where you act on behalf of an organisation, you confirm that you hold authority to bind that organisation to these terms.
These terms apply to the whole of our commercial relationship unless a separately signed agreement expressly replaces them. In the event of a conflict between these terms and a signed agreement, the signed agreement prevails for the matters it covers.
The following terms carry the meanings given below throughout this document.
This website and the services described on it are intended for professional, institutional and business customers operating in research, diagnostics, education or industrial quality control. By using the website you confirm that you are at least eighteen years of age and that you are acting in a professional capacity or on behalf of an organisation.
The Company may decline an enquiry or an order where the intended use falls outside the professional scope described above, where the destination is subject to restrictions with which the Company cannot comply, or where the Company reasonably considers that the transaction presents a legal, ethical or safety concern.
You may read, download and print material from this website for the purpose of evaluating whether to do business with the Company and for managing an existing relationship. You may not copy the site for commercial republication, remove notices of ownership, or present the content as your own.
You must not attempt to interfere with the operation of the website, probe it for vulnerabilities without written authorisation, submit automated requests in a manner that degrades availability, or use the site to distribute malicious code. The Company may block access where it reasonably believes that these restrictions have been breached.
A quotation issued by the Company is an invitation to place an order, not a binding offer, unless it states otherwise in writing. An order becomes binding only when the Company confirms acceptance in writing. Where a customer issues a purchase order containing terms that differ from these Terms of Service, the Company acceptance is conditional on these terms prevailing unless the Company expressly agrees otherwise in writing.
Quotations are based on the specification supplied by the customer at the time of enquiry. If that specification changes, the Company may revise the price, the timeline or the scope before proceeding. Quotations remain valid for the period stated on them, or for thirty days where no period is stated.
Prices are stated in the currency named on the quotation and exclude taxes, duties and charges that may apply in the destination country unless the quotation expressly includes them. The Company may adjust a price where a supplier cost changes materially before an order is accepted, and will inform the customer before proceeding.
Payment terms are stated on the invoice. Unless agreed otherwise in writing, invoices are payable within the period shown, and the Company may charge interest on overdue amounts at a reasonable commercial rate. Where an order requires prepayment, production or dispatch may be withheld until funds are received. The customer is responsible for bank charges incurred on its side of the transfer.
Delivery periods quoted by the Company are good faith estimates unless expressly stated as guaranteed. Time is not of the essence unless the parties agree in writing that it is. Where a product requires a controlled temperature or specific handling, the Company will state the requirement and arrange shipment accordingly.
Risk in the Products passes to the customer according to the delivery term stated on the quotation. Where no term is stated, risk passes on handover to the carrier. The customer must ensure that the delivery address is accurate and that suitable receiving facilities are available at the expected time.
The customer should inspect a delivery promptly on arrival and report any shortage, visible damage or discrepancy within the period stated on the delivery documentation, or within five working days where no period is stated. A report should include photographs, packing details and the reference number of the affected consignment.
Products are deemed accepted once the inspection period has passed without a qualifying report, or once the customer uses the Products in a production run, whichever occurs first. Acceptance does not remove any warranty right described later in these terms.
Returns are accepted where a Product is defective, incorrectly supplied or damaged in transit, provided that the customer has followed the inspection procedure and has not caused the fault through misuse or improper storage. Products supplied to a customer specification, including custom chips, are not returnable unless they fail to meet the agreed specification.
An order may be cancelled before dispatch with the agreement of the Company. Where work has already begun, including tooling, custom manufacture or special procurement, the customer may be responsible for costs already incurred. Sealed reagents and temperature controlled items cannot be returned once the cold chain has been broken unless a defect is demonstrated.
An OEM or custom chip programme proceeds on the basis of a written specification agreed by both parties. The specification defines geometry, well count, fluid compatibility, handling expectations and the validation criteria by which the result will be judged. Once approved, changes to the specification may affect cost and schedule, and the Company will confirm any impact in writing before proceeding.
Tooling and design work prepared for a custom programme may be reused by the Company for other customers only where the underlying design is generic and does not disclose the customer confidential information. Where a design is specific to the customer, the Company treats it as confidential and does not offer it to another party.
The Company provides handling instructions, storage conditions, lot references and related technical documentation as part of the supply relationship. This documentation is prepared with reasonable professional care and reflects the information available from the manufacturer at the time of issue.
Documentation is provided for operational guidance and does not replace the customer own judgement about the suitability of a Product for a particular application. The customer is responsible for confirming that a Product is fit for its intended use and for complying with any regulatory requirement that applies to that use.
Calibration services are performed using reference materials appropriate to the instrument and measurement concerned. The Company records the result and supplies a certificate or report describing the outcome. Where a result falls outside tolerance, the Company will advise on likely causes and on corrective action, and may perform a recheck once the customer has addressed the underlying issue.
A calibration confirms the condition of an instrument at the time of testing. It does not guarantee that the instrument remains within tolerance afterwards, and it does not transfer responsibility for routine checks between calibration intervals. The customer remains responsible for operating the instrument within its stated limits.
The customer agrees to provide accurate and complete information when requesting a quotation or placing an order, to store and handle Products in accordance with the supplied documentation, and to ensure that personnel who use the Products are suitably trained. Where a Product is subject to a regulatory restriction, the customer is responsible for holding any permit or licence required for its possession or use.
The customer also agrees to use the Products lawfully and ethically, and not to apply them to any purpose that is prohibited by applicable law or by the policy of the original manufacturer. The Company may refuse or discontinue supply where it becomes aware of a use that conflicts with this clause.
All content on this website, including text, layout, graphics and the presentation of technical material, belongs to the Company or is used with permission. No licence to reproduce that content for commercial purposes is granted by these terms. Limited quotation of short passages with attribution is permitted for professional commentary and review.
Where a custom chip design or specification is developed with a customer, ownership of the design is governed by the written specification or the signed programme agreement. Absent such an agreement, the Company retains ownership of its background technology and grants the customer a licence to use the delivered design for the agreed purpose.
Each party may receive information that the other treats as confidential. Confidential information includes technical specifications, assay designs, pricing, customer lists and any material marked as confidential or which a reasonable person would understand to be confidential from its nature and context.
The receiving party agrees to use confidential information only for the purpose of the business relationship, to disclose it only to personnel and partners who need it for that purpose, and to protect it with reasonable care. These obligations do not apply to information that is already public, that was lawfully known before disclosure, or that must be disclosed by law, provided that the disclosing party is notified where permitted.
The Company warrants that Products supplied will materially conform to the specification stated on the order at the time of delivery, and that Services will be performed with reasonable professional skill and care. Where a Product is manufactured by a third party, the Company passes through the manufacturer warranty to the extent that it is able to do so.
Except as expressly stated in these terms, the Company gives no other warranty, whether express or implied, including any implied warranty of fitness for a particular purpose. The customer acknowledges that it has determined that the Products are suitable for its intended application.
To the fullest extent permitted by law, the Company is not liable for indirect, incidental or consequential loss, including loss of profit, loss of research data, loss of anticipated savings or business interruption, however arising and whether or not the possibility of such loss was known.
Where liability cannot lawfully be excluded, the total liability of the Company arising from or in connection with an order is limited to the amount paid by the customer for the specific Products or Services giving rise to the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that applicable law does not permit to be limited.
The customer agrees to indemnify the Company against claims, losses and reasonable costs arising from the customer misuse of a Product, from a breach of these terms, from a breach of applicable law, or from the customer failure to obtain a permit or licence required for its activity. This indemnity does not apply to the extent that a claim results from the negligence or wilful misconduct of the Company.
Where a third party brings a claim that concerns both parties, each party agrees to cooperate reasonably in the defence and to share information that is relevant to the resolution, subject to the confidentiality obligations described above.
Neither party is liable for a failure to perform an obligation where the failure results from an event beyond reasonable control, including natural disaster, epidemic, war, civil disturbance, industrial action, failure of a transport network, or an act of government. The affected party should notify the other promptly and should resume performance as soon as the event has ended.
Where a force majeure event continues for an extended period, either party may terminate the affected order without liability for the unperformed portion, provided that the customer pays for Products already supplied and work already completed.
The Company may suspend supply or terminate the business relationship where a customer fails to pay an undisputed invoice, breaches these terms in a material way, or engages in conduct that exposes the Company to legal or reputational risk. Where the breach can be remedied, the Company will normally give notice and an opportunity to do so.
The customer may terminate the relationship by written notice. Termination does not affect obligations that by their nature survive, including payment for supplied Products, confidentiality, intellectual property and limitations of liability.
These terms are governed by the laws of the Hong Kong Special Administrative Region. The parties agree to attempt to resolve a dispute through good faith discussion before commencing formal proceedings, and to exchange the information needed to understand each position during that discussion.
Where discussion does not resolve the matter, the dispute is subject to the exclusive jurisdiction of the courts of Hong Kong, unless the parties agree in writing to another forum. Nothing in this clause prevents either party from seeking urgent relief where delay would cause harm.
The Company may update these Terms of Service to reflect changes in its services, its supply arrangements or applicable law. The current version is the one published on this page. Orders placed before an update are governed by the version in force at the time of acceptance unless the parties agree otherwise.
Where a change materially affects an ongoing programme, the Company will take reasonable steps to notify affected customers. Continued use of the website or continued supply after an update indicates acceptance of the revised terms.
Questions about these terms, requests for a signed agreement, or notices required under this document should be sent to the following details.
HBI BIOCHIP LIMITED
Rm 2C-P11 2/F HUNG TO CTR, 94-96 HOW MING ST, Kwun Tong, Hong Kong (HK)
Email: press@llitltrade.autos
Telephone: +13619007947
Notices are effective when sent by email to the address above, provided that no delivery failure is reported. The Company may send notices to the email address provided with the relevant order or programme.